Terms
Plain terms.
These terms cover work with The Drop, a studio run by Gemix Productions LLC. In these terms, "I" and "me" mean The Drop and "you" means the person or business that hires me. By submitting an application, paying a deposit or using the service, you agree to them.
Payment and refunds
- Deposit and balance. The $197 deposit reserves your spot and starts the build. The $300 balance is due when you approve your preview, before the site goes live or your first Drop is delivered.
- Refund window. If you do not want to continue after seeing the preview, tell me in writing within 7 days of receiving it and I will refund your deposit. Writing means a reply to my email or a message through the form on the site.
- After the window. After those 7 days, the deposit is non-refundable, because the design and build work has been done.
- Silence. If I do not hear back from you within 14 days of sending the preview, the project closes and the deposit is kept.
- After approval. Once you have approved the preview and paid the balance, payments are non-refundable, because delivery has started.
- Chargebacks. Please contact me before filing a payment dispute so I can fix any problem first.
What you get and what I need
- Scope. The package covers a custom site, a store connected to your own Stripe account, and 12 ready-to-post pieces with captions and a posting order. The 7-day delivery period starts when your intake form, photos, music and links are complete.
- Revisions. Two rounds of revisions are included. Extra rounds are $50 each, or another fee we agree on first.
- Your content. You confirm that you own or have the rights to the music, photos and anything else you send me. I am not responsible for rights issues with material you supply.
- Tools I use. Some visuals are made with AI tools. I choose the tools and methods I use.
Ownership
- Preview. Before final payment, your preview is a private viewing link. It is not licensed for use, publishing or transfer.
- Your site. After final payment, you own the site's design and content as delivered. I keep the right to reuse my own tools, code and general layouts for other clients.
- Third-party services. Hosting, your domain, Stripe and form services run in your accounts and under their own terms and fees.
- Portfolio. I may show the finished site in my portfolio unless you tell me not to.
Monthly Drop
- Billing. The Monthly Drop is $147 a month, charged automatically and month to month through Stripe. You can cancel or pause before your next charge. The month you have already paid for is not refunded. The $1,470 yearly plan is non-refundable after 14 days.
- Founding rate. If you joined at the founding price, you keep the founding Monthly Drop rate for as long as your subscription stays active. Pausing is fine.
Limits
- No guarantees. I do not promise sales, followers or streams. The site and content are tools, and results depend on what you do with them.
- Liability. My responsibility to you is limited to the amount you have paid me.
- Law. New Jersey law applies, and disputes are handled in New Jersey.